Transportation

Roadata Services Ltd. Corporate Overview

Welcome to Roadata Services Ltd. (RDS), a place where our clients can find a one window service related to all aspects of moving overweight, over dimensional vehicles on roadways throughout Canada.

In 1995 RDS started by compiling roadway restriction information such as road bans and restricted bridges. Soon after RDS started to provide Transportation permit issuing services to Flagstaff County, and the rest, as they say, is history.

The goal of the ownership group was to build a company that focused on technology driven improvement of service to both Municipal and Industry clients as it relates to the movement of heavy loads over rural roads. With such great success we have now expanded to the position that we are proud to be Canada’s largest and most experienced Municipal permit agent. Some of our proud accomplishments include:

• Roadata has a 100% retention record with Municipal clients. Our service has continued, uninterrupted, with each and every Municipal contract since 1995.
• Alberta’s first Transportation Routing and Vehicle Information System (TRAVIS) Permit Agent
• Canada's only true full service Municipal permit agent for the TRAVIS permit issuing system
• Roadata manages and operates a toll free road ban information line on behalf of Alberta Transportation since 2001
• Introduced advisory text and e-mail notification systems
• Commitment to continued development of Canada’s most informational and resource based web site for the Municipal and Transportation sectors
• Development of web based Fleet management and vehicle specification data management systems

Everything we do is dedicated to achieving excellence in the services we provide to our clients. We are partnered with over 64% of Rural Municipalities in Alberta and have well over 1500 industry clients. With our experience we are able to provide exceptional service to our clients to coordinate overweight permit approval services. Our goal is a one stop shop for our Industrial clients and total Infrastructure Protection for our Municipal clients.

RDS employs a highly skilled team to make it possible to meet all needs of our clients. Full time Information Technology staff allows us to maintain highly efficient custom programs to stay on the leading edge. Service is provided 365 days a year, with our call center generally staffed between the hours of 6:30 AM to 8:00 PM. Providing increased availability with extended hours and weekend support ensures that we meet the needs of our client’s ever changing schedule. RDS also commits to a 24hr support line for those who may require service outside of our regular business hours.

Roadata is a company that is continuously growing and changing. It is important to endlessly make improvements, react to ever changing client needs, implement new technology, and above all offer the best service achievable.